Privacy Policy

Last updated: June 2026

1. Who we are

Wonder Creative is an independent creative agency based in New South Wales, Australia. We produce video, photography, strategy, and brand content for purpose-driven organisations. Our website is wondercreative.com.au.

For privacy-related enquiries, contact us at hello@wondercreative.com.au.

2. What information we collect

We collect information you provide directly when you:

  • Submit a creative brief through our Brief Builder tool
  • Book a consultation or discovery call
  • Send us an email or make direct contact

This may include your name, email address, phone number, business name, and the details of your project brief.

We also collect standard technical data automatically through your browser when you visit our site, including your IP address, browser type, pages visited, and time spent on those pages. This data is collected via Google Analytics and is anonymised wherever possible.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiry or project brief
  • Prepare and deliver creative recommendations
  • Communicate with you about your project
  • Improve our website and services

We do not sell, trade, or rent your personal information to third parties. We do not use your data for unsolicited marketing.

4. Third-party services

Our website uses a small number of third-party services to operate effectively:

We do not use advertising trackers, retargeting pixels, or third-party data brokers.

5. Cookies

Our website uses cookies to support basic functionality and analytics. We use:

  • Functional cookies — required for the website to operate correctly
  • Analytics cookies — via Google Analytics, to help us understand how the site is being used

You can disable cookies through your browser settings at any time. Disabling cookies may affect some functionality on our site.

6. Data storage and security

Your data is stored on secure servers in Australia and/or the United States, depending on the service used. We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to deliver the service you requested, or as required by law.

7. Your rights

Under Australian privacy law (the Privacy Act 1988), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your information (where we are not legally required to retain it)
  • Withdraw consent for future communications

To exercise any of these rights, contact us at hello@wondercreative.com.au. We will respond within 30 days.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Wonder Creative
hello@wondercreative.com.au
0401 683 786